Return Policy

Quality Care

We hope you love your SeraMuse purchase as much as we enjoyed curating it for you. Every piece is carefully checked and packed before it leaves our hands.

Because of the way our collections are fulfilled, we’re unable to accept returns or exchanges for reasons such as a change of mind, size, or general preference.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving it. We’ll make sure to resolve the issue quickly and fairly.

How to Reach Us
Email us at hello@seramuse.com with your order number, a short description of the problem, and a few clear photos. Our team will review your message and help you with the next steps.

Contact Us
For any questions, please reach out at hello@seramuse.com.